Privacy Policy

Effective Date: 7/29/25

This Privacy Policy describes how Jack Norrell, LCSW (“we,” “our,” or “us”) collects, uses, and protects the personal information you provide through our website www.jacknorrelllcsw.com. We are committed to safeguarding your privacy and ensuring the security of your information.

1. Information We Collect

We may collect the following types of information when you use our website or contact us directly:

Personal Information: Name, phone number, email address, and any other information you provide when contacting us for appointments, inquiries, or services.
Technical Information: IP address, browser type, operating system, and usage data, such as pages visited and the time spent on our website.
Cookies and Tracking Technologies: Our website may use cookies or similar technologies to enhance your browsing experience.

2. How We Use Your Information

We use your information for the following purposes:

To respond to your inquiries and provide counseling services.
To process appointment requests and manage client relationships.
To improve our website, services, and user experience.
To send you important information or updates related to our services (if you opt-in).

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information only in the following limited circumstances:

With your consent: When you authorize us to share your information.
Legal Requirements: When required by law or to protect our rights, safety, or property.
Service Providers: With trusted third-party providers who assist us in operating our website or providing services, under confidentiality obligations.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

You may request to:

Access, correct, or update your personal information.
Opt-out of email communications.
Request the deletion of your data, unless we are required to retain it for legal purposes.

To exercise these rights, please contact us using the details below.

6. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their policies.

7. Children’s Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If we learn that a child under 13 has provided personal information, we will delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Jack Norrell, LCSW

Phone: 580-536-3900

Email: jacknorrell@gmail.com

Address: 2701 SW ‘A’ Avenue, Lawton, Oklahoma 73505

Effective Date: 7/29/29

Welcome to www.jacknorrelllcsw.com (the “Website”), operated by Jack Norrell, LCSW (“we,” “our,” or “us”). By accessing or using our Website, you agree to comply with and be bound by these Terms of Service (“Terms”). If you do not agree, please do not use this Website.

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1. Purpose of the Website

The content provided on this Website is for informational purposes only. It is not intended as a substitute for professional advice, diagnosis, or treatment. If you are experiencing a crisis or mental health emergency, please call 911 or go to your nearest emergency room.

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2. Use of the Website

By using our Website, you agree to the following:
   •   You will not use the Website for any unlawful or harmful purpose.
   •   You will not attempt to gain unauthorized access to our systems or interfere with the functionality of the Website.
   •   You will not distribute malware, spam, or any harmful content.

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3. No Therapist-Client Relationship

Your use of this Website, including contacting us through online forms or email, does not establish a therapist-client relationship. A formal relationship is only established through direct contact, mutual agreement, and signed documentation.

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4. Intellectual Property

All content on the Website (including text, graphics, logos, and images) is the property of Jack Norrell, LCSW and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use content without our prior written permission.

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5. Third-Party Links

Our Website may include links to third-party websites for your convenience. We do not control or endorse these websites and are not responsible for their content or privacy practices.

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6. Limitation of Liability

We make reasonable efforts to maintain accurate information on the Website, but we do not guarantee its completeness or accuracy. To the fullest extent permitted by law, Jack Norrell, LCSW is not liable for any damages arising from your use of this Website.

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7. Privacy

Your use of our Website is also governed by our Privacy Policy. Please review it to understand how we collect and handle your information.

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8. Appointment Requests & Communication

Messages sent through the Website or email should not be considered secure. Do not send confidential or sensitive personal information through online forms. For urgent or private matters, please contact us directly at 580-536-3900.

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9. Changes to the Terms

We may update these Terms at any time. The updated Terms will be posted on this page, and your continued use of the Website means you accept any changes.

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10. Contact Us

If you have any questions or concerns about these Terms, please contact us:

Jack Norrell, LCSW
Phone: 580-536-3900
Email: jacknorrell@gmail.com
Address: 2701 SW ‘A’ Avenue, Lawton, Oklahoma 73505